Higher Education Help

Higher Education Help

How do I access usage data for my organisation on Higher Education from Cambridge University Press?

To retrieve usage statistics (Counter5) for the Higher Education from Cambridge University Press platform you must be an Administrator for the organisation/institution in question.

  • Log into The Cambridge Core  website
  • Click on My Account in the top right-hand corner  
    Screenshot showing 'my account' button on Higher Education after log in
  • On the left-hand side, under Organisation Home click on Usage Statistics  
    Screenshot showing 'Usage statistics' button under organisation
  • Enter your start and end date in the Download COUNTER reports area for the data you wish to retrieve. 
    Screenshot showing area to input reporting period time frame
  • Select the type of report you wish to run and the format (CSV or TXT) you want in the Select a report type and format box. 
    Screenshot showing area to input report type and format
  • Click Request file, the report will generate and the progress will be displayed on the page.  
    Screenshot showing 'request file' button
  • When finished a download button will be displayed  
    Screenshot showing 'download' or 'delete' button for report
  • You can have 3 reports running simultaneously.  
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